|
|
DOS/Direct
Observation Form (DOF) FAQs
NOTE:
Questions marked with the
symbol are specific to the Macintosh
| NOTE: ASEBA discontinued technical
support of our DOS products (with the exception of the DOF program)
at the end of December, 2000. The following links provide archival
information that may help you solve your problem. Because of
printer driver problems, OS conflicts, changes to ASEBA forms,
and a variety of other issues, we urge you to upgrade to the
current version of ADM (our Windows program) as soon as possible. |
|
|
|
| Q:
How do I install your DOS
software under Windows95/98/NT/2000?
These are instructions for installing the Cross-Informant Program
version 5.x. The instructions should work for all of our DOS programs.
Simply substitute the name of your program for CROSS.
- From the Start menu, choose Programs and then MS-DOS Prompt.
- At the C:\WINDOWS prompt, type CD\ to get to the root directory.
- Insert the distribution disk in drive A: (or drive B:).
- Type A: (or B:) to switch to the floppy disk drive.
- Type INSTALL C:\CROSS. The Cross-Informant Program will be installed
in a folder called C:\CROSS. In order to locate the PRINTERS.LST
file properly, the program (CROSS.EXE), the template files (files
with the extension .TPL or .T9*), and PRINTERS.LST must be installed
to the same directory.
- Type EXIT to get back to the Windows Desktop.
- Right click your mouse in a blank area to get the popup menu.
- Choose New and then Shortcut.
- Click the Browse button, navigate to the C:\CROSS folder, and
select the CROSS.EXE.
- Click Open.
- Click Next. Name the shortcut Cross Informant or
whatever identifies the program to you.
- Click Next again and select an icon.
- Click Finish to create the shortcut on the desktop.
- You can drag the shortcut from the desktop to a convenient folder
or to the Start menu if you wish.
- To run the Cross-Informant Program, double click on the new
shortcut. If you want to work in a larger DOS window, press [ALT]
and [ENTER] together.

|
| Q:
How do I select a printer?
Before you can print from any of our DOS programs, you need to
tell the program what printer you are using. These instructions
are for selecting a printer on a DOS or Windows-based PC. If you
are using a Mac, see How do I set up printing on
a Macintosh? for instructions.
Within our program, choose Set-Up from the Menu Bar at the top
of screen. Then choose Select Printer from the submenu. You will
be shown the name of the currently-selected printer (if any). If
the printer shown is correct, just answer Yes. If you answer No,
or if no printer is selected, you will be presented with a list
of printers. Highlight your printer and choose Select.
If your printer is not listed, look in your printer manual to see
if you can emulate a printer that is listed. See My
printer is not included in the list of printers for more information.
If you still have not found a printer that will work, look in your
printer manual to find the ASCII codes to make your printer print
compressed. Then choose Setup, Manually Enter from the
menu. You will be presented with a dialog box with a space to enter
the name of your printer and another space to enter the necessary
ASCII codes. Enter the codes with spaces (not commas or dashes)
between them, and choose OK.
Selecting a printer from the DOS software only sends an escape
sequence to put the printer in condensed mode. It doesnt select
a printer in the same sense that you do that in a Windows environment.

|
 Q:
How do I set up printing on a Macintosh?
Our programs were written to be used on PCs running DOS or Windows.
You can run them on a Mac running DOS emulation software. If you
are using emulation software, the process for selecting a printer
is slightly different than on a PC. These instructions are for SoftWindows.
If you are using different emulation software, the process will
be similar.
Selecting a Printer on a Macintosh:
- Install your emulation software. Install our program to run
under your emulation software according to the instructions in
our program manual.
- In our program under SETUP and ERROR REPORT (from the Main Menu
Bar), select SELECT PRINTER.
- SELECT the first choice (**MACINTOSH PRINTER SETUP**) or choose
no printer.
- Select SETUP from the SoftWindows menu appearing at the top
of the screen.
- Select PC PRINTER PORT from the dropdown menu.
- Under PC APPLICATION INSTALLED FOR: select EPSON LQ-2500; Click
on OPTIONS.
- Settings on the Printer Options window:
- Auto Line Feed: (Off)
- Condensed: (Off)
- Pitch: ( 15) Monospace: (Courier)
- Select SAVE (OK)
- Return to our running program and continue.

|
| Q:
Im getting a message that your program
cant find PRINTERS.LST.
The file, PRINTERS.LST, is installed in the directory (or folder)
in which the scoring program has been installed, e.g. C:\CROSS,
for the Cross-Informant Program.
To ensure that our program can find PRINTERS.LST, you will need
to do one of the following:
DOS users:
Type CD\CROSS and press return to change to the program directory
before running the program; or
Make sure that PRINTERS.LST file and the template files (any files
with the extension .TPL or .T9*) are in your current directory.
Windows95 or WindowsNT users:
See How do I install your DOS software under
Windows95/98/NT/2000? to make sure the program was installed
correctly.
The latest version of PRINTERS.LST is available for download from
this website. See Where can I get the
latest PRINTERS.LST? for download instructions.

|
| Q:
Where can I get the latest PRINTERS.LST?
PRINTERS.LST is a file that contains compression codes for many
kinds of printers. PRINTERS.LST is available for download from our
website.
Download: PRINTERS.LST (3KB) December
6, 1999.
Directions for download:
- In Netscape Navigator, right-click on the filename and choose
Save Link as.... In Internet Explorer, right-click on the filename
and choose Save Target As...
- Save the file as PRINTERS.LST in the directory where our program
is installed (i.e., C:\CROSS).
|
| Q:
My printer isnt included in the list
of printers.
Many printers emulate Epson dot matrix protocols, Hewlett-Packard
PCL, or Apple ImageWriter protocols.
Try selecting a printer that is similar to the one you have. For
example, if you are using a color DeskJet printer such as the HP
DJ 600C or 800C series, select the HP PaintJet printer. See your
printer manual for more information about selecting the proper emulation.
If you cannot find a printer that will work, look in your printer
manual to find the ASCII codes needed to make your printer print
"compressed". Then, from within our program, choose Setup,
Manually Enter from the menu. You will be presented with a dialog
box with a space to enter the name of your printer and another space
to enter the necessary ASCII codes. Enter the codes with commas
(not spaces or dashes) between them, and choose OK.

|
| Q:
Sometimes page 1 of the profile doesnt
print. Why?
This is usually because you are scoring a CBCL for a child under
six years of age. Because competence scores are not calculated for
these children, the first page of the profile will not be printed.
The first page will also not be printed if too many Competence
items or Adaptive Functioning items are missing.
If page 1 is present but not printed properly and you are using
one of our DOS programs, the problem is usually that the printer
is not compressing properly. See How do I select
a printer? for more information.

|
| Q:
DOS Print prints escape characters in upper
left of profile instead of compressing.
Insert an extra ESC(27) in the ASCII sequence. For example 27,27,38,107,50,83
for HP Color DeskJets.

|
| Q:
Can I print to a network printer?
Our computer programs write directly to the first printer port
on the running workstation.
Configure your network software to CAPTURE printer port LPT1. See
your network software manuals or network administrator for assistance.
If you are using Windows 95, 98, NT, or 2000 see the instructions
below.
Windows 95 and 98 users
- From the Start menu, choose Settings and then Printers.
- Right click on the your default printer, then select Properties.
Click on the Details tab, and click the Capture Printer Port button.
You will see a Capture Printer Port dialog box.
- On the Device dropdown, choose LPT1.
- On the Path dropdown, select the network printer to which you
want to send the output or type in the network path.
- Be sure that Reconnect at Logon is checked.
- Click OK to close the Capture Printer Port dialog.
- Click OK to close the Properties dialog.
Windows NT and 2000 users
Make a batch (.bat) file with the following command in it and copy
the file to the C:\WINNT folder on the user's machine.
net use lpt1: \\servername\printqueue /persistent:yes
where 'servername' is the name of the server, and 'printqueue'
is the name of the print queue. If your server name or print queue
name has spaces or other characters not recognized by DOS, you should
enclose the specification in double quotes:
net use lpt1: "\\MHMR1\Butler ED's" /persistent:yes
Place a shortcut to this batch file in the ALLUSER profile under
Startmenu\Programs\Startup. Your configuration may vary from this,
but the idea is to invoke the batch file upon startup. This procedure
should capture the printer port from the user's machine and send
output to the designated networked printer. You should still select
the proper type for compressed print from our printer setup dialog.

|
|