We accept
orders by fax, mail, or online only. Orders charged to MasterCard
or VISA or accompanied by numbered purchase order forms may be
faxed to 802-656-5131 or mailed to ASEBA, 1 South Prospect
Street, Burlington, VT 05401. Checks, money orders, and purchase
orders should be made payable in U.S. dollars to ASEBA. Secure
VISA/MasterCard ordering is available at our online
store. Please complete a User Qualification
Form if you are ordering for the first time. (Not needed if
you are ordering only books, manuals, guides or software.)
Customers
will be charged an address change fee of $10.00 if the delivery
address changes after a package leaves our premises for delivery
to the original address. If a change notice is received from the
Carrier, your credit card will automatically be charged. For other
payment methods, you will be billed for the additional charges.
Authorized
Distributors
Please
check www.aseba.org/ordering/distributors.html
regarding authorized distributors in Australia, Bosnia, Brazil,
Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kenya,
Latvia, Lithuania, New Zealand, Norway, Poland, Romania, Russia,
Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, The Netherlands,
Turkey, United Kingdom, U.S., and elsewhere.
Terms
All orders must be accompanied by payment or be guaranteed by
MasterCard, VISA. US customers may also submit numbered puchase
order forms (net 30 days or interest will accrue).
Exchanges
Check your order when it arrives. If we made an error, goods are
defective, or you need to exchange an item, contact us within
30 days for a replacement. Exchanges due to customer errors on
orders will incur shipping charges.
Discounts
Contact us for information on volume discounts and for discounts
on products to be used for courses, training programs, and student
research projects. For student and training discounts, complete
a discount application.
Shipping
Information
Free Electronic
Transmission! (For everything except packages of forms)
Manuals, books,
guides, sample pack, ADM modules, and A2S and RTS utilities can
be transmitted electronically at no cost to customers. (Please
note that files are available for download for 3 weeks after you
receive e-mail notification.)
Ground delivery
to the 48 contiguous states is $10 per order. For addresses outside
the 48 contiguous states, please contact us for shipping options
and costs.
Next
Day and 2nd Day Delivery
Call 802-656-5130 for cost of next day or 2nd day delivery. Expedited
orders must be received by noon U.S. Eastern time to be shipped
the same day for delivery 1 or 2 business days later.
